PRIVACY POLICY

This privacy policy provides you with all information that is useful for understanding how we collect and use the information identifying users of the website and illustrates the purpose and processing methods used by the data controller to process personal data. Please read this privacy policy carefully, as it applies every time a user browses the pages of the website https://www.mar-mar.it/, regardless of whether the same decides to take advantage of the services proposed and/or purchase any of the displayed products. These guidelines shall be regarded as an integral part of the website’s general user conditions as they provide information on privacy and the security systems adopted by the website.

1. Data Controller

The owner and controller of the data processed by this website is:

B MARI DI BACILE MARIANNA (Brand: MAR MAR)
Registered office: Via Cavour 56, 73100 Lecce, Italy
VAT number: 05456870756
Tax Code: BCLMNN92E62I119U

(hereinafter referred to as the “Data Controller” or “Owner”).

Data Controller contact details:
Email: HELLO@MAR-MAR.IT
PEC: bacilemarianna@pec.it
Phone: +39 347 077 3958

Data Protection Officer (if applicable):
Not appointed

2. Purpose of Personal Data Processing

Personal data may be processed for the following purposes:

a) Management of the relationship with the user (client and/or prospect)
Including purchase of products/services and related operations (delivery, invoicing, warranty management, etc.).

b) Registration as user of the platform
Legal basis: performance of a contract

If the user creates an account, the Owner processes personal data to identify the user and provide access to platform functionalities. The user may delete their account at any time by contacting the Owner.

c) Contractual fulfillment and provision of services
Legal basis: contractual obligations and legitimate interest

This includes:

  • Communication related to services or purchases

  • Payment management

  • Returns and complaints handling

  • Fraud prevention and security checks

d) Customer support
Legal basis: legal obligation or legitimate interest

Personal data will be processed only to the extent necessary to handle requests or claims.

e) Marketing purposes
Legal basis: user consent

If the user subscribes to the newsletter or consents to marketing activities, personal data may be used to send promotional communications via:

  • Email

  • SMS

  • Push notifications

3. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described above:

  • User account: until deletion request

  • Purchases/services: for the time required to manage the contract and legal obligations

  • Customer support: until request is fulfilled

  • Marketing: until consent is withdrawn

Data may be retained longer where required by law or to protect legal rights.

4. Place of Data Processing

Personal data is generally processed within the European Union / European Economic Area (EU/EEA).

If necessary, data may be transferred outside the EU/EEA in compliance with applicable laws, using appropriate safeguards such as standard contractual clauses.

5. Nature of Data Provision

Providing personal data is voluntary. However, failure to provide certain data may prevent the provision of services.

Consent for marketing purposes is optional and can be withdrawn at any time.

6. Types of Data Processed

  • Personal identification data

  • Contact details

  • Billing and payment data

  • Data related to user preferences (for marketing purposes)

7. Methods of Processing

Data processing may be carried out manually or through electronic/automated systems.

The user has the right not to be subject to automated decision-making, where applicable.

8. Data Sharing and Disclosure

Personal data may be processed by authorized personnel and shared with:

  • Service providers (e.g. IT, logistics, payment providers)

  • Consultants and partners

  • Authorities when required by law

Data will not be publicly disclosed.

9. Rights of the Data Subject

Users may exercise their rights under the Regolamento Generale sulla Protezione dei Dati, including:

  • Access to personal data

  • Rectification or deletion

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

Users also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, contact:
Email: HELLO@MAR-MAR.IT

10. Changes to This Privacy Policy

The Owner reserves the right to modify this privacy policy at any time. Users will be informed through the website.